Effective Date: July 16, 2026
At Lorevin, your privacy matters. We believe shopping online should be simple, secure, and transparent. Whether you’re browsing our products or placing an order, we’re committed to handling your personal information responsibly and protecting it with appropriate security measures.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information when you visit https://lorevin.ca.
Our Commitment to Your Privacy
When you shop with Lorevin, you trust us with your personal information. We take that responsibility seriously.
We are committed to:
Being transparent about the information we collect.
Collecting only the information needed to provide our services.
Protecting your information with appropriate security measures.
Never selling your personal information to third parties.
Respecting your privacy rights and choices.
Information We Collect
Information You Provide
When you use our website, create an account, place an order, subscribe to our newsletter, or contact our support team, we may collect:
Full name
Billing address
Shipping address
Email address
Phone number
Account username and password (stored in encrypted form where applicable)
Order history
Customer support communications
Product reviews and ratings
Providing this information allows us to process your orders and provide customer service.
Information Collected Automatically
When you browse our website, we may automatically collect technical information including:
IP address
Browser type
Device information
Operating system
Pages viewed
Time spent on our website
Products viewed
Shopping cart activity
Referral website
Cookies and similar technologies
This information helps us improve our website, detect fraudulent activity, and provide a better shopping experience.
How We Use Your Information
We use your information only for legitimate business purposes, including to:
Process and fulfill your orders
Deliver products to your address
Send order confirmations and shipping updates
Provide customer support
Verify transactions and reduce fraud
Process refunds and exchanges
Improve our website and services
Respond to your inquiries
Comply with legal obligations
Send promotional emails only if you have chosen to receive them
We do not use your personal information for purposes unrelated to your interactions with our store without an appropriate legal basis or your consent where required.
Payment Security
Protecting your payment information is one of our highest priorities.
Lorevin does not store your complete credit or debit card details on our servers.
All payments are processed through secure, PCI-compliant payment providers that use encryption and other industry-standard security technologies to protect payment information during transmission.
Account Security
If you create an account with Lorevin:
Your password is stored using secure encryption.
Only you can access your account using your login credentials.
You are responsible for keeping your password confidential.
If you believe your account has been compromised, please contact us promptly.
Cookies
Our website uses cookies to improve your shopping experience.
Cookies help us:
Keep your shopping cart active
Remember your preferences
Keep you logged into your account
Improve website performance
Understand how visitors use our website
Enhance website security
You can disable cookies through your browser settings, although some website features may not function correctly.
WooCommerce
Our online store is powered by WooCommerce.
WooCommerce stores information necessary to process orders, calculate taxes and shipping, manage customer accounts, and maintain shopping carts.
Order information may be retained for accounting, tax, warranty, fraud prevention, and customer support purposes.
Third-Party Service Providers
To operate our store efficiently, we may share limited information with trusted service providers that help us deliver our services, including:
Payment processors
Shipping and delivery companies
Website hosting providers
Email service providers
Analytics providers
Security and fraud prevention services
These providers receive only the information necessary to perform their services and are expected to protect your information appropriately.
We do not sell, rent, or trade your personal information to third parties.
Email Communications
If you subscribe to our newsletter or choose to receive promotional emails, we may send:
Special offers
Discounts
Product launches
Restock notifications
Company news
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
Order confirmations and transactional emails will continue to be sent when necessary to complete your purchases.
Reviews and Comments
If you leave a product review or comment, we may collect:
Your name
Email address
IP address
Browser information
Reviews may be displayed publicly on our website.
To help prevent spam, comments may be checked using automated spam detection tools.
Media
If users are allowed to upload images to our website, we recommend removing embedded location data (EXIF GPS) before uploading, as visitors may be able to download and extract this information.
Embedded Content
Our website may include content from third-party websites such as videos, maps, or social media posts.
Embedded content behaves as though you visited the third-party website directly. Those providers may collect information in accordance with their own privacy policies.
Data Retention
We retain personal information only for as long as necessary to:
Complete your orders
Provide customer support
Process refunds
Meet legal, accounting, and tax obligations
Resolve disputes
Prevent fraud
Maintain business records
When information is no longer required, we take reasonable steps to securely delete or anonymize it where appropriate.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information, subject to legal obligations
Receive a copy of your personal data
Withdraw consent where processing is based on consent
Object to certain types of processing
To exercise these rights, please contact us using the contact information on our website.
How We Protect Your Information
We use a combination of administrative, technical, and physical safeguards designed to help protect your information from unauthorized access, disclosure, alteration, or destruction. These measures may include:
SSL (HTTPS) encryption for data transmitted between your browser and our website
Secure hosting infrastructure
Access controls for administrative accounts
Regular software and security updates
Malware monitoring and security tools
Limited access to customer information by authorized personnel
While no method of transmission or storage is completely secure, we continually work to maintain appropriate safeguards for the information entrusted to us.
Children’s Privacy
Lorevin is intended for individuals who are legally able to make purchases. We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
The updated version will always be posted on this page with the revised Effective Date.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us through the Contact page on https://lorevin.ca.
We value your trust and are committed to handling your information responsibly, transparently, and with respect.